How can we help?
How do I get started? +
Download Tap2 from the App Store or Google Play. Create your account with Face ID — no passwords needed. Then complete business verification to start accepting payments.
What devices are supported? +
iPhone running iOS 16 or later with Tap to Pay support, and Android devices with NFC capability.
How do I link my bank account? +
Go to the Wallet tab, tap Add, and enter your routing and account numbers. We'll verify your account with two small deposits.
How do I issue a refund? +
Open the transaction from the Transactions tab, tap Issue Refund, and enter the amount. Full and partial refunds are supported.
How do I upgrade to Pro? +
Go to Account, tap your current plan, and tap Upgrade to Pro. The subscription is billed monthly through the App Store.
How do I cancel my subscription? +
Open the Settings app on your iPhone, tap your name, then Subscriptions, find Tap2, and tap Cancel.
How do I contact support? +
Email us at support@tap2.cc. We typically respond within 24 hours.
Still need help?
Our support team is here for you.
Email support@tap2.cc